Our main privacy principles are that;
We collect most of the data directly from you when you order from our website. We get technical details from the devices you use to access our website and from cookies which tell us what you look at online, where and when. Like most other websites, our technology also lets us know when and how you use our websites, such as when you have added to or abandoned your basket or filled in a form.
The personal data we collect and use will depend on why we need it. We will only collect the personal data which we believe that we need to use, which is needed to be collected by the applicable law or which you have agreed we can collect from you or agreed someone else can share with us.
Sometimes we are given data about you unexpectedly, such as from the police, organisations and agencies trying to prevent threats and fraud, and from the public.
You may order from our website without signing up for a membership and proceed to checkout as a guest. In such case we collect your following data;
Order Information (order date, time, quantity, order content, payment method, etc.) is automatically logged in to our system as a part of monitoring your actions.
We need to collect and use lots of data about you so that you can use our website, order products from us and learn about our offers and new arrivals. We also need to use some details to prevent and detect fraud.
We look at and learn from your browsing, shopping and how you respond to our marketing to understand what sort of customer you are and predict what products we have that you may also be interested in. We try to show you adverts and offers we think you will like tailored to you based on stuff like your location, including what we know about you including through website and other websites you visit, relying on the extra understanding about you which ad providers and social media platforms have collected with your consent.
Our use of your details will depend on you and what you are doing: browsing or buying, whether you are a new customer(guest) to us or a registered customer. With this regard, we are processing data in order to;
If you do shopping as a guest customer or registered user, we are processing data in order to;
If you become a registered user we are processing data in order to,
3.Who we share your personal data with and why?
4.Where we send your personal data outside Europe?
Business for us and many suppliers is international so your personal data may, at times, be handled in a location outside Europe. When this occurs, we take care in ensuring the security of your data. In the event you ask us to deliver your order outside of Europe, we need to send limited details outside of Europe to fulfil this request.
Due to the location of our server and/or depending on where we store all or part of our data, we may transfer your data to appropriate safeguards within the context of applicable law.
5.How do we keep your personal data secure
We maintain administrative, technical and physical safeguards to protect your personal data against accidential, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
For leaks due to hazards, security threats, malware, cyber-attacks including without limitation hacks, unstoppable virus spreads, system or infrastructure breakdown, we shall not be liable.
6.How long we keep your data and why?
We will only keep your personal data for a limited period of time. This will depend on a number of factors, including:
- whether you have placed an order with us, or have a registered member account with us;
- any laws or regulations that we are required to follow;
- whether we are dealing with a current request, customer care issue or complaint;
- where there is a legal or other type of dispute involving or affecting you;
- whether we are asked by you or a regulatory authority to keep your personal data for a valid reason.
We will keep your personal data during the period that you are a customer with us and then for as long as is necessary in connection with both our and your legal rights and obligations. This may mean that we keep some types of personal data for longer than others.
7.Your rights and how to use them
You have rights to find out about how and why we use your personal data and to control its use. These include rights to access and correct your details, in some cases, to ask us to limit or stop our use of them and even to delete them. Where we use your personal data based on your consent, you have the right to change your mind and you can always unsubscribe from our direct marketing to you, by simply clicking unsubscribe in a marketing email, or in this policy.
You may apply to Tohum Design about your personal data which is processed by Tohum Design AND;
You can always forward your applications to us through communication channels we provide on our website (We would like to kindly remind you that the necessary procedure can only be followed if the relevant request of yours is required by applicable law.)
8.Other details you need to know.From time to time we will update this policy. We’ll always send you a copy in the event of material change but if minor changes are made, we won’t fill out your mailbox. Please feel free to check the updates meanwhile.